Frequently Asked Questions

How does it work?
Place an order online or by calling us at 313-375-5355. We will come get your laundry, bring it back, weigh it, and charge your card. We do the laundry according to your preferences, then drop it off the next day. Simple as that.
How much does pickup and delivery cost?
$2.40/lb. If you place an order for recurring pickup, every week or every other week, we give you 10% off, which is $2.16/lb. We have a minimum order of $40.
What products do you use?
We use a non-scented enzyme detergent that cleans well and is easy on the skin. Then we use Bounce sheets in the dryer for their fresh scent. The result is laundry that smells fresh and clean, without being overly scented. We developed this process and are very happy with the results, so we recommend sticking with the standard wash unless you need All Free and Clear sheets.

We also have Tide, Gain, Downy, All Free and Clear, and All Free and Clear sheets. If you want something outside our standard wash, let us know in the notes section when you order. There is no extra charge.
Do I need to be home to use this service?
You do not need to be home. We just need access to where the laundry is and we'll take it from there.
When I schedule an order, how will I be billed?
Like other online services, we ask for your credit card when you place your order. Your card won't be charged until your laundry is weighed at our facility.